top of page

Privacy Policy

1. Data Controller

In accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), users are informed that the controller of their personal data is:

HOSTAL DE LA GLORIA, SA
CIF: A17070152
Registered office: Plaza de la Vila de Paris, 5, 17310 Lloret de Mar, Girona, Spain

2. Personal data we collect

Through the website we may collect the following personal data:

  • Identifying information: name and surname

  • Contact information: email, phone

  • Information required for booking experiences

  • Payment details (managed by secure external platforms)

  • Browsing data collected through cookies (see Cookie Policy)

3. Purpose of data processing

The user's personal data will be processed for the following purposes:

  • Manage bookings and contracting of experiences

  • Send confirmations, communications and documentation related to the reservation

  • To handle inquiries, requests or incidents

  • Comply with legal and administrative obligations

Send commercial communications only when there is express consent.

4. Legitimization for the processing

The legal basis for processing the data is:

  • The execution of a contract or pre-contract (booking of experiences)

  • The user's express consent

  • Compliance with legal obligations

  • The legitimate interest of the controller in the proper management of the service

5. Data retention

Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and, subsequently, for the legally required periods to address possible liabilities.

6. Data recipients

Personal data will not be transferred to third parties except when legally required or when necessary for the proper provision of the service (excursion providers, payment platforms, technological services).

Under no circumstances will personal data be sold to third parties.

7. User Rights

The user may exercise the following rights at any time:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data when it is no longer needed

  • Limitation of treatment

  • Opposition to treatment

  • Data portability

  • Withdraw consent at any time

To exercise these rights, the user can send a written request along with a copy of their identity document to the address of the responsible party or through the contact means enabled on the website.

8. Security measures

HOSTAL DE LA GLORIA, SA adopts the necessary technical and organizational measures to guarantee the security, confidentiality and integrity of personal data, preventing its loss, alteration or unauthorized access.

9. Minors

This website is not directed at children under 14 years of age. If data is collected from minors, prior consent from their parents or legal guardians will be required.

10. Changes to the privacy policy

HOSTAL DE LA GLORIA, SA reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes. Modifications will be published on the website.

11. Applicable legislation

This Privacy Policy is governed by current Spanish and European legislation on data protection.

bottom of page